Digital Product Delivery Policy

Thank you for choosing our digital 3D printing service. This Digital Product Delivery Policy outlines the terms and conditions regarding the delivery of digital products (such as STL files) purchased on our website. By using our services, you agree to abide by these terms.

Order Processing Time:

  1. Order Fulfillment: Upon completion of your purchase, digital products will be delivered to you electronically.
  2. Delivery Confirmation: You will receive a confirmation email with instructions on how to download your digital product(s) immediately after your payment is processed.

Download Process:

  1. Download Instructions: The download link(s) for your digital product(s) will be provided in the confirmation email.
  2. Download Limit: Unless otherwise specified, you will have unlimited access to download your digital product(s).
  3. File Format: Digital products will be provided in the specified file format (e.g., STL) compatible with 3D printing software.

Technical Support:

  1. Assistance: If you encounter any difficulties downloading or accessing your digital product(s), please contact our customer support team for assistance.
  2. Compatibility: While we strive to ensure compatibility of our digital products with commonly used software, we cannot guarantee compatibility with all platforms or versions.

Refunds:

  1. Refund Policy: Due to the nature of digital products, all sales are final, and refunds will not be provided once the digital product has been downloaded or accessed.
  2. File Integrity: We take measures to ensure the quality and integrity of our digital products. If you encounter any issues with the file(s) you have downloaded, please contact us for assistance.

Changes to Digital Product Delivery Policy:

We reserve the right to update or modify this Digital Product Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.

If you have any questions or concerns regarding our Digital Product Delivery Policy, please contact us.

Thank you for choosing our digital 3D printing service!