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Support Hours: 

Our customer service operates from Monday to Saturday, 8:00 AM to 5:00 PM milyon Time. 

Business Address: 

1131 Adams St, Wasco, CA 93280, USA

Contact info: 

Email : contact@print3dstl.com

Tel. +1 (858) 858-5478

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    What is an STL file?

    An STL file is a digital file format used for 3D printing. It contains the 3D design data that allows your printer to create physical objects. STL stands for "Stereolithography.

    How do I download STL files from your site?

    Once you’ve selected the model you want, simply add it to your cart, complete the checkout process, and a download link will be provided instantly. You can also find the files in your account's download section.

    What 3D printers are compatible with your STL files?

    Our STL files are compatible with most 3D printers, including popular brands like Creality, Prusa, and Ender. If your printer supports STL file formats, it should work seamlessly with our models.

    Do you offer support for beginners?

    Absolutely! We provide detailed descriptions and sometimes print settings for our models. If you're new to 3D printing and have questions, feel free to reach out, and we’ll gladly assist.

    Can I sell the printed models from your STL files?

    Our STL files are for personal use only. Selling printed models is not allowed without specific permission. For commercial inquiries, please contact us directly.

    What if I have trouble printing a file?

    If you encounter any issues while printing, please get in touch with us. We recommend reviewing your printer’s settings, checking the model for any slicing errors, or consulting our troubleshooting guide for tips.

    Do you offer refunds?

    Due to the nature of digital files, we generally do not offer refunds. However, if you encounter a serious issue with a file, please contact us, and we’ll work to resolve the problem.

    Can I request custom models?

     

    Yes! We love working on custom 3D models. If you have a specific project in mind, feel free to contact us, and we’ll discuss the details and pricing for custom designs.

    What file formats do you offer?

    We primarily provide STL files, but if you require other formats such as OBJ or STEP, please let us know. We can accommodate your needs where possible.

    Are the models ready for printing, or do they need modifications?

    Most of our models are optimized for printing right after download. However, depending on your 3D printer and slicer settings, minor adjustments may be needed.